#  User Services Progress Report June 2013 

 





July 24, 2013

 

 

 **Activities and achievements in the period**

- File migration has started, migrated Davis Center, for July migration dates are set for Drclas, Wcfia group's and Gov department .
- Started re-imaging systems for incoming summer users.
- Ordered new systems for centers, departments and groups.
- Started setting up new copiers on the network for printing, scanning to email and network folder
- Moved CGIS network printers/copiers to FAS secure vLan 519
- Interviewing candidates for the open User Services position.

 **Open issues, question, or needs**

- None

 **Metrics:**

- Tickets resolved in June - Users Services (desktop) Queue: 148
- Tickets resolved in June - RCE-Services / Powered / Billing Queue's: 79



 

 

 



 

 

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