Operations Progress Report March-April 2013
- FY 2013 Team Goals
- Migrate to an industry standard system provisioning and configuration management system
- Upgrade RCE Operating System to CentOS 6, along with new and improved applications and utilities.
- Work with System Architects to harden systems to comply with HRDSP level 3 and level 4 requirements
- Reporting Period Updates:
- Brad Frank from the CGIS Support team accepted and started a position as a Jr System Administrator within Operations
- Open issues, questions, or needs
- None at this time
- Metrics
- RT Tickets
- 75 new tickets escalated to Operations, 78 tickets resolved
- 22 new project tickets created, 17 project tickets resolved, 205 remaining project tickets
- RCE Usage
- RCE login nodes, users: 126
- Interactive compute nodes, Users: 96 | Processing Hours: 30,141.5
- Batch compute nodes, Users: 21 | Processing Hours: 117,319.1
- RT Tickets
