Hang Jiang

Hang Jiang is an Assistant Professor of Information Systems and Computer Science at Northeastern University, with a joint appointment in the D'Amore-McKim School of Business and the Khoury College of Computer Sciences. He is also affiliated with the MIT Center for Constructive Communication and the MIT Media Lab. Jiang's research focuses on natural language processing, large language models, human–AI interaction, computational social science, and AI for enterprise. His research agenda is motivated by a central question: how can AI systems be developed to foster a healthier, more connected, and more pluralistic society. His work takes an interdisciplinary approach, combining computational methods from machine learning and NLP with perspectives from the social, cognitive, and design sciences, and has resulted in publications at leading venues including ACL, NAACL, CHI, CSCW, COLING, and CIKM, as well as interdisciplinary journals such as JAMIA and Cognitive Science. Jiang is also a co-author of the award-winning Harvard Business School case study AI Wars, which explores strategic and organizational challenges surrounding AI adoption. In addition to academic research, Jiang brings substantial industry research experience to his work, with prior positions at the Allen Institute for AI, Google Research, IBM Research, and Apple. He received his Ph.D. from MIT, M.S. from Stanford, and B.S./B.A. from Emory University.