Lab Policies

To provide the best possible environment & services for our guests, we require everyone to follow a few basic rules:

  • Follow the security guidelines at: https://security.harvard.edu.
  • Sharing of accounts is prohibited. Do not log other people in with your credentials.
  • Log off from your workstation when you leave the lab.
  • Unattended workstations are not permitted during the day (9AM to 5PM) without approval from the Help Desk. We may log out any machine left unattended for one hour or more.
  • Multiple computer usage requires pre-approval.
  • High Risk confidential data should never be accessed on lab workstations.
  • Confidential data should never be stored on lab workstations.
  • Please remember to save your files to a network drive, the cloud (Dropbox, Google Drive, etc.) or removable media such as a USB flash drive. Computers can be wiped without notice, and loss of data is possible.
  • Please ensure to only use paper verified to work with laser printer.  Incorrect paper can damage or destroy our printers.
  • Please do not leave your personal belongings unattended. We are not responsible for lost or stolen items. 
  • Found items should be turned into building operations for safe keeping.
  • Lost items can be found at Building Operations (Room K005).
  • Please refrain from loud conversations, offensive language and the display or printing of offensive material as covered by University Policies, including sexually or racially offensive or harassing materials.
  • Please silence your cell phone and take all phone conversations outside of our labs (Calls are allowed in the Winter Garden).
  • Applications such as Zoom, Skype, etc must be in text or audio mode only. To protect anonymity and data usage we do not allow video use within our labs.
  • Unattended child are not allowed in our computer labs.
  • Attended children are not permitted access to our workstations.
  • Please help to keep our spaces clean by disposing of your trash..
  • Food is not permitted in the lab. 
  • Alcohol, tobacco, vaping or drug use are not allowed in the lab.
  • Photo, audio & video recording of the lab is prohibited.
  • Do not disconnect or rearrange the cables or wiring.
  • Our staff is here to help you, please follow their guidance and do not treat them with disrespect. 

Attached is a PDF describing the service agreement for all IQSS computer lab account services.

sla_labs.pdf703 KB