Zoom Resources
Frequently Asked Questions
The requestor will need to ask the host either verbally or in the chat. If they grant you access, the host will need to navigate to the Manage Participants icon on the bottom of the screen, then click more next to the requestor's name, and finally click allow recording.
If this is a Canvas configured Zoom meeting, the host/professor may or may not have the entire meeting set to record to share later.
No. The meeting ID will remain the same throughout the recurring scheduled meetings. Any other meetings scheduled outside of these will take on a new meeting ID.
Non-Harvard guests can create an HarvardKey Light and be added by teaching staff to the Canvas course. Please use the link: XIDs are being replaced by HarvardKey Light
Correct, it's not possible to re-section, but you should be able to manually create new sections within Canvas from this link.
This may work for sending section specific announcements.
Yes, they can if you provide them the link for the session, and you will need to share the meeting ID's nine-digit code.
No, you can only be signed into Zoom on one device at a time.
Harvard recommends an internet speed minimum of 4Mpbs download and upload and if possible the use of a wired connection. You can use speedof.me to check your speed.
Yes. Please check out this guide on how to migrate your account
Yes. To link your accounts, click on the "Apps" link and search for Zoom. Once it pops up, click on it and it will message you with the following instructions:
Hi @YourSlackName Welcome to the Zoom app on Slack. You can quickly start or join Zoom meetings here. These are the available commands:
/zoom Start a meeting/zoom meeting [topic] Start a meeting with topic/zoom join [meeting id/personal link name] Join a meeting using meeting ID/personal link name/zoom join me Join a meeting using your personal meeting ID/zoom call [@contact/phone number] Start a phone call with a contact or a phone number/zoom config Configure your settings for Zoom Meetings in Slack/zoom logout Logout from Zoom on all your Slack channels and direct messages
At the end of the information you will see an authorization button. If you wish to link your accounts, click "Authorize Zoom" and it will open a Zoom page which will guide you through login and authorization.
Absolutely! You can download them from the following links.
Checkout Harvards Zoom download portal for more options, including an iPhone/iPad sharing plugin.
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Go to https://harvard.zoom.us and click sign-in.
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Use your HarvardKey to confirm your account.
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Download the appropriate client from https://harvard.zoom.us/download and install.
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Launch the application, click Sign In, and then select "Sign in With SSO".
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Use "harvard.zoom.us" as the SSO.
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A web browser will now open requesting you login with your HarvardKey. You should now be all set.
If you run into any issues, please contact us..
A meetng ID is the meeting number associated with an instant or scheduled meeting. Please see this Zoom Artricle for more information.
Yes, Zoom has toll numbers available for all plans. Please check out this article for more information. However, you may be charged for these calls and it is recmmended you attempt to sign in via an internet connect first.
US Based Zoom Phone Numbers:
+1 929 436 2866
+1 312 626 6799
+1 669 900 6833
+1 253 215 8782
+1 301 715 8592
+1 346 248 7799
Zoom.us has put together a great guide on what to check. Our first suggestion is to test before a meeting, check your connections, and verify the camera is selected in the appropriate options.
A new term, "Zoom Bombing," is when people who have not been invited enter Zoom meetings to cause disruption. Such disruptions can be mild, or as we've seen elsewhere, can include racist, hate, or pornographic material. Here are some tips to alleviate this issue.
Judicious Sharing of Meeting Info: Do not share the Meeting Link or ID on open platforms where anyone but the intended audience can see them.
Zoom Waiting Room: This feature gives the host a lot more control over who is in the meeting, including controlling when participants join a meeting. Please see the linked Zoom Support Article for more information.
Set a password. You can require a password to join meetings and then only share this directly with your chosen participants.
For all your options please check out our Zoom Meeting Security Tips page.
Reassign the host responsibility to another participant and then have the participant reassign it back to the original Host.
There is a schedule zoom meeting button at the top of the page under the Zoom tab in Canvas.
The screenshot below is an example of the required settings to get courses to occur every Tuesday and Thursday until the end of the Spring semester.
The requestor will need to ask the host either verbally or in the chat. If they grant you access, the host will need to navigate to the Manage Participants icon on the bottom of the screen, then click more next to the requestor's name, and finally click allow recording.
If this is a Canvas configured Zoom meeting, the host/professor may or may not have the entire meeting set to record to share later.
The host can open manage participants and select mute all under the participant's list or click more on a selected participant and click mute. For step by step instructions, please see this support article.
If you have joined by adding the meeting ID (the number at the end of the link) into the Zoom desktop client or the browser version of Zoom, you'll not have this issue. Also, if you're teaching a zoom class via Canvas, you need to click start on the Zoom tab for the meeting you wish to host/join.
Please contact us either by emailing: help@iq.harvard.edu or calling our Help desk # (617) 495-4734 and we will contact the HUIT Zoom Admin to fix this issue for you on the server-side, and then after the meeting can figure out what might have caused this issue.
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Select Manage Participants from the toolbar in the bottom
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Select on the right Tool bar under the Participants section, Select “More” button
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From the drop-down menu
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Select, Play Enter/Exit chime